Meet the Your Handyman Team
Mark Baird - Owner & Manager
Mark is a long time Santa Barbara resident, a UCSB graduate, and an owner/builder handyman with over 30 years of experience in property maintenance, remodeling and renovations.
Sharon Baird - Business Manager
Sharon was born and raised in the Santa Barbara area and her career has included numerous leadership positions with local senior care facilities prior to opening Your Handyman. Sharon has a masters degree in nutrition, an MBA in finance, holds several licenses in the senior care industry, school food administration and oversees marketing and accounting for Your Handyman.
Jeff - Service Technician
Jeff was born and raised in Santa Barbara, is a licensed general contractor and successfully ran his own construction firm for many years. He is skilled in all types of carpentry, tile, plumbing, and electrical work. Jeff is experienced in all types of remodels and additions.
Lew - Service Technician
Lew is a long time Goleta Valley resident, has two sons who are DP graduates and has worked in the building trades for the past 20+ years. He has locally operated his own general contracting and handyman business in the past, and has also worked in Facilities Management for a large local housing provider.
Todd - Service Technician
Todd was born and raised in Santa Barbara and attended local schools. He has extensive experience in facilities management with local high tech and defense contracting firms. Much of his time away from work is spent with his two children at their sports events. In his free time he is an avid fisherman and loves playing the drums.
Ginger - Customer Service Manager
Ginger was born and raised in Santa Barbara. She worked for the Santa Barbara Unified School District for 31 years before joining the team at Your Handyman. Ginger enjoys spending time with her husband, adult children, their spouses, her grandchildren and going on family camping trips in the local mountains.
10 Reasons to Choose Your Handyman
We ensure the safety of your family and employees in two ways. One is that all our Service Technicians have passed a background check. There are many "contractors" out there who may have a criminal background. Be careful who you let in your home...
Two, we minimize the risk of accidents happening in your home or office, by following all OSHA workplace safety requirements.
Unlike a solo operator, working out of his pickup and armed with a cell phone: we have dedicated office staff answering the phone, and monitoring emails. One of the biggest complaints from consumers is how difficult it is to get hold of their contractor - particular when something has gone wrong. You will never have that issue with Your Handyman.
Contractors showing up late - or not at all - is another source of consumer headaches. Even for the best intentioned contractor, showing up on time is actually very difficult. The nature of our work has lots of variability and unexpected surprises, and completing in progress projects generally takes priority over starting the next planned project.
We can't make the variability and surprises magically go away- but we can mitigate its effects. We use special scheduling software, managed by our office staff, to ensure we always have a clear view of our overall work schedule. If issues arise that require a change in plans- we will proactively call you to let you know. Since we have multiple technicians on staff- we also have the flexibility to shift resources around, if your originally scheduled technician is held up on another project for some reason.
All our technicians have significant experience, and take great pride in their work. We have a very high rate of repeat customers - and we believe this is due not only to providing a convenient service experience at reasonable prices, but also to the high quality of our Technicians' workmanship. We believe in using the best materials and workmanship practices, and getting the job done right the first time.
When you get multiple estimates from contractors, you are likely to get a wide-range of prices. For the responses on the low end- ask yourself why? What are you not getting from this contractor, relative to the higher-priced alternatives? I can tell you that often the low-priced bids, ultimately end up being the most expensive over the long term. Expensive change orders once the project starts; poor workmanship or materials resulting in early life failure; inexperienced contractors abandoning a project mid-stream (when they realized they underbid); something catastrophic happening - only to find out the contractor was unlicensed & uninsured after the fact; and the list goes on. We've seen it all.
We make the most of your hard-earned dollars in several ways. First, by doing quality work that lasts, we ensure you don't penny-pinch now, at the expense of being pound-foolish over the longer term. Second, because we are a one-stop shop for most of your needs, we can realize significant savings for you vs having to hire multiple specialist contractors. Third, our one year warranty means that we'll fix any workmanship issues for you, free of charge (even the best technicians will make occasional mistakes). And finally - because we are licensed and maintain full insurance coverage - you are financially protected in case something catastrophic goes wrong.
We do not try to "save" you money (or maximize our profit) by cutting corners, paying sub-standard wages (which would result in high turnover of technician staff, and low quality work), or skimping on insurance (which would mean excessive risk).
See ourprocess page to learn more about how you can engage us as hourly skilled labor, get fixed price quotes for your project, and how we accommodate the unique needs of our commercial clients. Bottom line- we do our best to accommodate your needs.
Repeat and referral business is the key to our long term success, and we strive to be your "go-to" contractor for all your home/business maintenance, repair, and improvement needs. We have deep and wide technical experience in house, and also maintain a trusted list of referrals for services that we do not offer (like roofing & HVAC). Give us a call first.
We've already mentioned this several times above- but we maintain full insurance coverage for your protection. Workmans Compensation and Liability insurance is expensive: but home repairs and improvements can be a risky business. You are covered with Your Handyman.
If you ever hire an unlicensed contractor, be sure your homeowners insurance will not only cover potential damage that might be done by the worker, but that you also have a worker's comp rider. You are considered the employer for unlicensed workers- and could be held liable if they get injured on your property, while doing work for you.
By-the-way: don't just take a person's word for it when they say they are "licensed". Check yourself at the California State License Board site. Here are links to our CSLB license records: License #935259
We provide a one year warranty on workmanship, and any materials provided by Your Handyman. Certain restrictions apply - call for details.
We are a family owned business, with deep Santa Barbara roots. You can expect personal, friendly service - Mark will even give you his personal cell phone number, so you can call him directly for any issues related to your project.
If you use Your Handyman - you'll know you are working with a local family that has been in the contracting business for many years- and has full intentions of being around for many more years to come.